Terms of sale

These terms cover the drum lessons and lesson packages bought on this site. Recording work is agreed separately in a quote.

Joel Matikainen, sole trader. Registered in Helsinki, Finland.

Business ID: 3550308-9

Email: joel.matikainenmusic@gmail.com

Phone: +358 50 550 7963

What you buy here are drum lessons and lesson packages. A lesson runs 30 or 60 minutes as you choose, and takes place either in Helsinki or over video.

A package holds eight hours, booked at your own pace, one or several at once.

Drum recording is not bought through this site. It is quoted separately, and the terms are agreed in that quote.

Prices are shown on the lessons page and include VAT. The price is the one on your screen when you book.

Payment is taken at the time of booking. At the checkout you can pay by card, MobilePay, Klarna, PayPal or Stripe Link. Stripe handles the payment, and I never see your card details.

A receipt arrives by email right after payment. On your statement the payment shows as, for example, JMM* DRUM LESSON.

The booking is binding once the payment goes through. You get a confirmation, a calendar invite and a cancellation link by email.

Lessons for anyone under 18 are booked by a guardian in their own name, and the guardian is the contracting party.

If no confirmation arrives within fifteen minutes, check your spam folder and get in touch. With MobilePay, Klarna and PayPal the confirmation may take up to a day.

You book online: pick a time, give your name and email address, and pay. You can check and correct the details before paying. The contract languages are Finnish and English.

You cancel from the link in the confirmation email, up until the lesson starts.

At least three days before the lesson starts: the full amount is refunded.

Less than three days before: half is refunded.

Once the lesson has started, there is no refund.

Three days means 72 hours before the lesson starts, counted from when you confirm the cancellation.

Illness is different: let me know as soon as you do, and the lesson moves to a new time at no charge.

The refund goes back the same way you paid, within a few business days.

A consumer normally has a fourteen-day right of withdrawal on a service bought online. Under Finnish consumer law it does not apply to leisure services booked for a specific time.

A single drum lesson is booked for a specific time, so the cancellation rule above applies to it.

A lesson package can be cancelled at any time by email.

Hours already held are charged at the single-lesson price and the rest is refunded. If the hours held cost more than the package, there is no refund and the difference is not charged.

If you withdraw within 14 days of purchase, hours held are charged at the package hourly rate.

Give notice of withdrawal by email in any form or with the form below. I refund the payment within 14 days of the notice, using the same payment method.

Withdrawal form: Joel Matikainen, joel.matikainenmusic@gmail.com. I withdraw from my contract for the purchase of the following service: ___. Date of purchase: ___. Name: ___. Address: ___. Date: ___.

I tell you as soon as I know. You get the full amount back or a new time, whichever you prefer.

A lesson starts and ends at the agreed time. Arriving late shortens the lesson; it does not move the end.

If a lesson goes unused without being cancelled, it counts as held.

An online lesson runs over video. You need your own kit or a practice pad, a network connection and a device with a camera and a microphone.

If the connection drops badly enough to cut the lesson short, we agree on a replacement time.

After buying a package you get a balance code by email. You book lessons with it without paying again.

The balance does not expire.

A lesson booked with the balance can be cancelled the same way as a paid one, and the hour returns to your balance.

Keep the code to yourself, as whoever holds it can book lessons. A gift certificate code is handed to the recipient.

Recording is agreed by quote. The calculator on the site gives an estimate, not a binding offer.

Payment comes in two instalments: 50 per cent up front when you accept the quote, and 50 per cent when you approve the finished work. The full-resolution files are delivered once the second instalment is paid.

The other terms of the quote — revision rounds, delivery and schedule — are written into the quote, and they take precedence over these terms.

Get in touch with me first.

If it is not resolved, you can take it to the Finnish Consumer Disputes Board (kuluttajariita.fi). Contact the Consumer Advisory Services first (kkv.fi).

Finnish law applies to the agreement. It does not reduce the mandatory consumer protection of your country of residence.